BC.Game Privacy Policy

This Privacy Policy sets out how BC.Game collects, processes, protects, discloses, and destroys personal data belonging to users of its platform. The document applies to all individuals who access or interact with BC.Game services, including its online casino and sportsbook offerings. All personal data collected through the platform is handled strictly on the basis of user consent and in accordance with applicable data protection standards. BC.Game is committed to maintaining the confidentiality and integrity of every user’s information at every stage of its lifecycle. Users are encouraged to read this document carefully before using any part of the platform.

Personal Data Collection and Protection

What Personal Data Is Collected

BC.Game collects personal data that users provide directly or that is generated through their use of the platform. This may include:

  • Full name and date of birth
  • Contact details such as email address and phone number
  • Government-issued identification documents for verification purposes
  • Financial information including payment method details
  • Device identifiers, IP address, and browser data
  • Transaction history and account activity

Why This Data Is Collected

Personal data is collected to:

  • Verify user identity in compliance with applicable Know Your Customer (KYC) obligations
  • Process deposits, withdrawals, and other financial transactions
  • Maintain account security and detect fraudulent activity
  • Deliver and improve platform services
  • Meet legal and regulatory obligations applicable in India and other relevant jurisdictions

How Data Is Protected

BC.Game applies both technical and organisational safeguards to protect user data, including:

  • Encryption of data in transit and at rest
  • Access controls limiting data exposure to authorised personnel only
  • Regular security audits and vulnerability assessments
  • Secure storage infrastructure with restricted physical and digital access

User Rights

In accordance with applicable data protection laws, users have the right to:

  • Access the personal data held about them
  • Correct any inaccurate or incomplete information
  • Request deletion of their data, subject to legal retention requirements
  • Withdraw consent for specific types of data processing at any time

Requests relating to any of the above rights may be submitted through the official support channels available on the platform. BC.Game processes such requests in a timely manner and in compliance with the Information Technology Act, 2000, and its associated rules, as applicable in India.

How Collected Information Is Used

Personal data collected from users is processed for specific, clearly defined purposes. BC.Game does not use personal data in ways that go beyond what is described in this document.

Purposes of Data Processing

  • Account management: Personal data is used to create, maintain, and administer user accounts on the platform.
  • Transaction processing: Financial information is used to facilitate deposits, withdrawals, and other monetary operations in a secure manner.
  • Service improvement: Aggregated and anonymised data may be analysed to improve platform performance, features, and user experience.
  • Marketing communications: Where users have provided explicit consent, BC.Game may use contact details to send promotional information and updates. Users may opt out at any time.
  • Analytics: Usage data is processed to understand how users interact with the platform, supporting ongoing development and optimisation.
  • Regulatory compliance: Personal data is processed as required by Indian law and international compliance standards, including anti-money laundering (AML) obligations and responsible gambling requirements.

Principles of Processing

All data processing carried out by BC.Game is:

  • Lawful: Processing is based on user consent, contractual necessity, or legal obligation.
  • Transparent: Users are informed of what data is collected and how it is used.
  • Purpose-limited: Data is not processed for purposes beyond those stated in this document.
  • Proportionate: Only the data necessary for the stated purpose is collected and retained.

Accessing and Managing Your Information

How to Access or Update Personal Data

Users may request access to the personal data that BC.Game holds about them at any time. To submit a request, users should contact the customer support team through the official support channels provided on the platform. Upon verification of identity, the requested information will be provided within a reasonable timeframe.

If any personal data is found to be inaccurate or outdated, users may request a correction. BC.Game will update the relevant records promptly upon verification.

Data Deletion

Users may request the deletion of their personal data, subject to the following conditions:

  • Deletion requests will be fulfilled where there is no legal, regulatory, or contractual obligation requiring retention of the data.
  • Certain records may be retained for a defined period as required under Indian financial regulations, tax laws, or AML compliance obligations.
  • Where full deletion is not possible, BC.Game will restrict processing of the relevant data to the minimum extent required by law.

Consent to Security and Payment Processing

By using the BC.Game platform, users acknowledge and consent to the following:

  • Security verification checks may be conducted by BC.Game or its authorised partners as part of standard account and transaction monitoring procedures.
  • Payment data provided during transactions may be processed by third-party payment service providers engaged by BC.Game to facilitate financial operations.
  • Such processing is carried out in accordance with the terms of this Privacy Policy and applicable data protection standards.

Protection of Children’s Privacy

BC.Game is strictly an adult platform. Access to and use of the platform is permitted only for individuals who are 18 years of age or older.

Age Verification

BC.Game takes reasonable steps to prevent access by minors. However, the platform cannot independently verify the age of every individual without the submission of valid identity documents. Users are required to confirm their age during the registration process, and identity verification may be requested at any stage of account use.

Data Collected from Minors

BC.Game does not knowingly collect or process personal data from individuals under the age of 18. In the event that a parent or legal guardian becomes aware that their child has accessed the platform or submitted personal data without appropriate consent, they are requested to notify BC.Game immediately through the official support channels.

Upon receiving such a notification, BC.Game will:

  • Investigate the matter promptly
  • Delete all personal data associated with the minor’s account without undue delay
  • Take appropriate steps to prevent further access

Users who are found to have provided false age information during registration may have their accounts suspended or permanently closed.

International Transfer of Personal Data

Cross-Border Data Processing

BC.Game operates through a network of partners, service providers, and technology vendors located in various countries. As a result, personal data collected through the platform may be transferred to, stored in, or processed in countries outside India, including jurisdictions where BC.Game’s operational and technical partners are based.

User Consent

By using the BC.Game platform, users expressly consent to the transfer of their personal data to countries outside India for the purposes described in this Privacy Policy. Such transfers are made only where necessary to deliver the services requested by the user or to fulfil applicable legal obligations.

Data Protection Standards for International Partners

BC.Game requires all partners involved in the international processing of user data to maintain confidentiality and data protection standards consistent with those described in this document. Agreements with third-party partners include provisions that:

  • Prohibit the use of personal data for purposes not authorised by BC.Game
  • Require appropriate technical and organisational security measures
  • Mandate compliance with applicable data protection laws in the relevant jurisdiction

Users who do not consent to the international transfer of their personal data should discontinue use of the platform and contact support to request account closure and data deletion.

Use of Cookies

What Are Cookies

Cookies are small text files placed on a user’s device when they visit a website. They are used to store information about the user’s session and preferences, enabling the website to recognise the device on subsequent visits.

How BC.Game Uses Cookies

The platform uses cookies for the following purposes:

  • Statistical analysis: Cookies help track aggregate usage patterns, such as the number of visitors and pages viewed, to assess platform performance.
  • Behavioural analysis: Cookies record how users navigate the platform, including which sections are visited and how long users spend on each page.
  • Personalisation: Cookies enable the platform to remember user preferences, such as language settings and display options, to deliver a more tailored experience.
  • Platform improvement: Data gathered through cookies informs ongoing development decisions and helps identify areas where the user experience can be enhanced.

Cookie Retention

Cookies placed by BC.Game are retained on the user’s device for a period of up to one year from the date of placement, unless deleted by the user beforehand.

Managing Cookies

Users may manage or disable cookies through their browser settings at any time. Please note that disabling certain cookies may affect the availability or functionality of specific features on the platform.

Acceptance of This Privacy Policy

By accessing or using any part of the BC.Game platform, users are considered to have read, understood, and fully accepted the terms of this Privacy Policy in its entirety.

Current Version

The version of this Privacy Policy currently published on the platform supersedes all previous versions. BC.Game reserves the right to update or amend this document at any time. Users will be notified of significant changes through the platform or via the contact details associated with their account.

Continued use of the platform following the publication of any updated version of this Privacy Policy constitutes acceptance of the revised terms. Users are encouraged to review this document periodically to remain informed of any changes to how their personal data is handled.

Third-Party Data Sharing Practices

When Personal Data Is Shared

BC.Game may share personal data with third parties in the following circumstances:

  • Legal compliance: Personal data may be disclosed to regulatory authorities, law enforcement agencies, or government bodies in India or other jurisdictions when required by applicable law, court order, or regulatory obligation.
  • Dispute resolution: In the event of a legal dispute or claim involving a user, relevant personal data may be shared with legal representatives, arbitrators, or dispute resolution bodies as necessary to resolve the matter.
  • Service agreements: Personal data may be shared with third-party service providers engaged by BC.Game under formal agreements to deliver platform services, including payment processing, identity verification, customer support, and technical infrastructure.

Transparency Regarding Third Parties

Where third-party recipients of personal data are identified on the platform, that information is made available to users. In cases where specific third parties are not individually listed, BC.Game will communicate the purpose and scope of any data sharing to the extent required by applicable law.

Consent to Third-Party Sharing

By submitting personal data through the BC.Game platform, users consent to the sharing of that data with third parties as described in this section. Users who object to specific instances of data sharing should contact the support team to discuss available options, which may include restrictions on processing or account closure.

Updated: